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Plan, measure, and optimize marketing in Excel with Microsoft Copilot and ChatGPT — report on campaigns, prove ROI, and track leads from first touch to customer.
Every task below follows the same two-step AI pattern:
Alt + the Copilot key). Type your request in plain English; Copilot builds the table, pivot, or chart for you.Use Copilot to build and explore, ChatGPT to get the exact formula. Both are shown in every section.
A campaign report summarizes spend and results per channel so you can compare performance. The base metrics are cost, impressions, clicks, and conversions.
Click-through rate (CTR):
=Clicks / Impressions
Cost per conversion:
=Spend / Conversions
Copilot prompt:
"From this campaign sheet, build a report comparing CTR and cost per conversion across all channels."
ChatGPT prompt:
"Write an Excel formula that calculates conversion rate from clicks and conversions."
=Conversions / Clicks
Simple explanation: Ratios like CTR and conversion rate normalize raw counts so a small campaign is comparable to a big one. Format these cells as percentages.
Common mistake: Leaving zeros in the denominator (e.g., a channel with 0 clicks). Wrap with IFERROR to avoid divide-by-zero:
=IFERROR(Conversions / Clicks, 0)
ROI (return on investment) shows whether a campaign earned more than it cost. The formula is gain minus cost, divided by cost.
ROI:
=(Revenue - Spend) / Spend
With Revenue in B2 and Spend in C2:
=(B2 - C2) / C2
Copilot prompt:
"Calculate ROI for each campaign and rank them from best to worst return."
ChatGPT prompt:
"Write an Excel formula that labels a campaign Profitable only if ROI is above 2 (200%)."
=IF((B2-C2)/C2 > 2, "Profitable", "Review")
Simple explanation: ROI of 2 means you got back 3× the spend (200% return). The IF flags anything below that bar for a second look.
Best practice: Keep Revenue and Spend in the same row per campaign so ROI formulas stay one line and Copilot can rank them instantly.
Lead tracking follows prospects through stages (New → Qualified → Won/Lost) and measures conversion so you know where leads die.
Leads in a stage (column C = Stage):
=COUNTIF(C:C, "Qualified")
Stage conversion (Qualified ÷ New):
=COUNTIF(C:C, "Qualified") / COUNTIF(C:C, "New")
Copilot prompt:
"Show lead counts by stage as a funnel and calculate the overall New-to-Won conversion rate."
ChatGPT prompt:
"Write an Excel formula that counts leads that are Won and came from the 'Webinar' source."
=COUNTIFS(StageColumn, "Won", SourceColumn, "Webinar")
Simple explanation: COUNTIFS filters on two columns at once — here it finds won deals from a specific source, so you can see which channels actually close.
Note: Add a Source column from day one; retrofitting it later is the most common lead-tracking headache.
Save your progress and earn XP for completing tutorials.
4 questions · Pass with 70%+
1Click-through rate (CTR):
2ROI (Return on Investment):
3Safest way to avoid divide-by-zero when Clicks can be 0:
4Count leads that are "Won" AND from source "Webinar":
Technology
Excel with AI
Lesson group
AI for Different Departments
Progress
80% complete